By accessing or using Wise Harbor's online educational services, you are agreeing to these Terms of Service in their entirety. This agreement represents a legal contract between you and Wise Harbor, and your use of our platform signifies that you have read, understood, and accepted all terms and conditions outlined here. If you do not agree with any part of these terms, you must discontinue the use of our services immediately.
We want to emphasize that continued use of the platform also means that you accept any future updates or changes to these terms. Wise Harbor reserves the right to modify this document as necessary to reflect updates to our services, compliance with legal requirements, or other operational needs. Your ongoing use of the platform will be considered as your acknowledgment and acceptance of the updated terms.
It’s your responsibility as a user to regularly review these terms. While we will make efforts to notify you of significant updates, failure to stay informed does not exempt you from complying with the latest version of these terms.
Wise Harbor may occasionally include links to external websites or resources to enhance your learning experience. These links are provided solely for your convenience and do not imply any endorsement, sponsorship, or partnership between Wise Harbor and the external websites. We do not control or monitor the content, security, or practices of these third-party sites.
If you choose to follow these links, you do so at your own risk. It is important to understand that these websites operate under their own terms of service and privacy policies. Wise Harbor is not responsible for any consequences arising from your use of external web resources, including but not limited to data breaches, inaccurate information, or other issues you may encounter.
We strongly encourage you to review the policies of any third-party website you visit to ensure they align with your expectations and needs. Your interaction with these external resources is entirely separate from your relationship with Wise Harbor.
Wise Harbor provides its educational services on an 'as is' and 'as available' basis. While we strive to deliver high-quality content and a seamless user experience, there are no guarantees or warranties of any kind, either express or implied, regarding the platform's availability, reliability, or suitability for your specific needs.
We are not liable for any direct, indirect, incidental, special, or consequential damages that may arise from your use of the platform. This includes, but is not limited to, issues such as loss of data, interruption of service, or any dissatisfaction with the educational materials provided. The total liability of Wise Harbor, if any, will be limited to the amount you have paid for the subscription services during the last billing cycle.
In certain jurisdictions, some limitations on liability may not apply. If this is the case, Wise Harbor's liability will be limited to the fullest extent permitted by applicable law. It is your responsibility to verify whether these restrictions apply to you based on your location.
Wise Harbor reserves the right to update or modify these Terms of Service at any time. Changes may be made to reflect new features, address legal compliance, or improve our overall service. When significant changes occur, we will make a reasonable effort to notify you, such as through an in-platform notification or a prominent notice on our website.
Your continued use of Wise Harbor's platform after such updates signifies your acceptance of the revised terms. It is important to periodically review this document to stay informed about your rights and obligations as a user of our services.
If you do not agree with the updated terms, you must stop using the platform immediately. Failure to do so will indicate your agreement to abide by the new terms, whether or not you have explicitly reviewed them.
These terms, along with any related agreements, are governed by and construed in accordance with the laws applicable to Wise Harbor's jurisdiction. This means that any disputes arising from your use of the platform will be resolved under these laws without regard to conflict of law principles.
Should a dispute arise, we encourage you to attempt to resolve the issue informally by reaching out to our support team through the contact methods provided on our website. If informal resolution is not possible, disputes may be submitted to binding arbitration or another mutually agreed-upon resolution process, depending on the applicable law in your area.
By using Wise Harbor's services, you waive the right to participate in class actions or collective disputes against us. This ensures that any disagreements are handled on an individual basis, which we believe is the fairest and most efficient resolution process.
Wise Harbor operates on a subscription-based model, with options for monthly, quarterly, or annual billing cycles. When you sign up for a subscription, you authorize us to charge the payment method you provide for the applicable fees. These fees are non-refundable except as outlined in our Refund Policy section.
If your subscription includes a free trial, you will not be charged during the trial period. However, unless you cancel before the trial ends, your subscription will automatically renew, and your payment method will be charged for the selected plan. It is your responsibility to cancel your subscription before the renewal date if you do not wish to continue the service.
We recommend keeping your payment information up to date to avoid service interruptions. If a payment fails, we may attempt to process it again or contact you for updated information. If payment is not received within a reasonable time, your account may be suspended or terminated.
Refunds for Wise Harbor's services are considered on a case-by-case basis. Generally, refunds are only available if there is a clear issue with the service, such as technical errors that prevent access to purchased content. Refund requests must be submitted within 14 days of the original transaction date.
To request a refund, you will need to provide detailed information about the issue, including screenshots or other evidence if applicable. Refunds will be processed back to the original payment method used for the purchase, and processing times may vary depending on your bank or payment provider.
Please note that refunds are not provided for partial use of a subscription period or for dissatisfaction with our educational content. We encourage you to review course descriptions and trial options carefully before making a purchase.
As a user of Wise Harbor, you are responsible for maintaining the confidentiality of your account credentials. This includes your username, password, and any other information used to access the platform. Sharing your account with others is strictly prohibited and may result in account suspension or termination.
You agree to provide accurate and complete information when creating your account and to update this information as needed to keep it current. Wise Harbor is not responsible for any issues that arise from inaccurate or outdated account details.
If you suspect unauthorized access to your account, you must notify us immediately and take steps to secure your account. This may include changing your password or enabling additional security measures offered by our platform. Failure to take these precautions may result in the loss of access to your account and its associated content.
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